Effective Date
January 1, 2024
📍

Location Data Disclosure

This app collects and uses location data to enhance your shopping experience, even when the app is closed or not in use. We've updated our privacy policy to clearly explain how we use this data.

Privacy Policy for Shatla

Welcome to Shatla. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our e-commerce platform and services (collectively, the "Services").

2 Information We Collect

We collect various types of information in connection with the Services, including:

Personal Information

Information that identifies you, such as your name, email address, phone number, shipping address, and payment information.

Account Information

Information related to your account, including username, password, and purchase history.

Usage Data

Information about how you use the Services, such as your browsing history, search queries, and interactions with the platform.

Device Information

Information about the device you use to access the Services, including IP address, device type, operating system, and browser type.

3 Location Data

Our app collects, uses, and shares precise location data to provide and improve our Services.

Types of Location Data Collected

  • Precise Location: We collect precise real-time location information from your device when you use our app.
  • Background Location: We may access your location even when the app is closed or not in use to provide location-based services.
  • Approximate Location: We derive approximate location from your IP address when precise location is not available.

How We Use Location Data

  • Show you nearby stores and delivery options
  • Provide accurate delivery time estimates
  • Offer location-based promotions and deals
  • Prevent fraud and verify transactions
  • Improve our services and user experience

Sharing Location Data

We may share your location data with:

  • Delivery partners to facilitate order fulfillment
  • Service providers who assist with location-based services
  • Advertising partners (only with your explicit consent)
  • As required by law or to protect our rights

4 How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Send you promotional materials and offers (with your consent)
  • Personalize your experience on our platform
  • Analyze usage patterns to improve our Services
  • Ensure the security and integrity of our platform
  • Provide location-based services and recommendations

5 Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our platform, process payments, and fulfill orders.
  • Business Partners: Partners who provide services or promotions in conjunction with us.
  • Legal Requirements: Authorities when required by law or to protect our rights and the rights of others.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Delivery Partners: We share necessary information, including location data, with delivery partners to fulfill your orders.

6 Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes encryption of location data and other sensitive information. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7 Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent at any time (where applicable)
  • Control location data collection through your device settings
  • Request information about how your location data is used

To exercise these rights, please contact us at support@shatlastore.com.

8 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our platform. You can manage your cookie preferences through your browser settings.

9 Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the effective date. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised policy.

11 Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Shatla Support Team
Email: support@shatlastore.com